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FREQUENTLY ASKED QUESTIONS

When will my order ship?

Expect your order to arrive within 7-14 days. 

How long does shipping take?

Since we are shipping all over Northern America shipping can take vary depending on your location however the average shipping time is between 7-14 business days.  

How do I cancel an order?

We will only cancel orders within the first 12 hours after the order has been placed, any time later than that then the item will have already been prepared and processed for shipment.  We apologize for any inconvenience this may cause. 

What is the return policy?

If there are any issues with your order please contact us within 7 days of receiving your items and we will operate with you to review your case. If your request is approved we will work to send you a replacement.  Please do not return anything before we review and approve your case! 

 

You will be responsible for paying for the shipment of your return. Original shipping charges are non-refundable!!

What methods of payment does Elegance accept?

We accept payment through Paypal, Visa, Mastercard, Discover, and  American Express. 

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